Käyttäjä:Business phone
Mobile Phone Integration and Auto-receptionist Features: Two Most Significant Functions of Business Phone
The business phone's features nowadays can be maximized to its full potential according to the preference of the owner. However, the adoption of capabilities need to be always based on the needs of the small business, and not only the availability of a service. In particular, the Voice over Internet Protocol (VoIP) has made possible the offering of different capabilities like phone call forwarding, Internet fax, toll free numbers, cloud based PBX with multiple extensions, local numbers, mobile phone integration, auto-receptionist and many others. The business VoIP service allows users to opt for which capabilities to incorporate in their plan. The question now is: how do features including mobile phone integration and auto-receptionist enhance the communication system and simultaneously contribute to the streamlining of business operations?
Function and advantage of mobile phone integration
The business phone can actually work to the advantage of your company if it has features for example mobile phone integration. This feature enables organizations to maximize mobile phones like smartphones in their daily operations. For example, smartphones such as Blackberry, Android and iPhone can be utilized as part of the company?s communication network. With this, workers who are on travel, conference or on the field can still make and get calls by way of smartphones, just like when they are in their particular offices. This innovation makes communication and business continuity more fluid. Executives, managers and personnel can very easily and simply communicate anytime the need arise. Furthermore, documents could be easily sent through the internet fax as this feature also operates with mobile phones. However, the regular system requires you to have a physical phone line before you'll be able to communicate with other people. Furthermore, the costs of these calls are usually expensive. This really is one of the factors why numerous small and medium businesses (SMBs) chose to adopt business VoIP in their phone systems.
Function and advantage of the auto-receptionist function
An additional function that may be included inside your business phone is the auto-receptionist. This feature works by obtaining an automated call management system, instead of getting a human receptionist to answer and distribute incoming calls. It has instructions and options that the caller can comply with and decide on for easy and smooth communication. It can also detect available lines exactly where the caller can be accommodated faster. Within this way, the work of the staff in charge of the reception is much more simplified. However, the traditional system requires receptionists to manually transfer calls through a switchboard and write down the messages if the called party isn't present. They also follow manual approaches such as sending emails simply to return calls. These old and obsolete methods eat up a lot of an employee's time. They also make the situation irritating for the callers. Provided this, how can your company acquire loyal customers? That is why business VoIP is adopted by many SMBs now and has been gaining strong interest from several others. VoIP makes the business phone more functional particularly in managing even a large volume of calls.
Very clearly, VoIP can offer a variety of features at affordable rates. Several SMBs have actually enjoyed these features and are planning to maintain them in their phone systems. Simplifying tasks and streamlining business operations is essential to remain competitive. Nonetheless, SMBs must be critical in choosing which function to adopt because some may not be essential depending on one's business' nature. But certainly, adoption of mobile phone integration and auto-receptionist features within the business phones has been proven to be very advantageous to any form of small business.
