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Within the repair industry there are several technicians out there that will do anything whatsoever to raise the price of supposedly repairing your computer. Watch out for scam technicians - instead - save yourself some time to misery by asking just a few questions in advance.

Do you just remove infections or fix the issues they cause?

This is essential happens because you can now download a program and attempt to remove infections. But to simply remove an infection isn't enough. The computer itself has been infected through the virus or trojan which means many files might be damaged or still replicating the problem. It is crucial that whatever computer shop you take your pc to for virus removal also cleans up following the virus.

Am i going to lose any data?

No one wants to get rid of their personal files - however, many technicians won't tell you just how this will happen with a few repairs they do. Most of the time files can be backed up prior to any work done on a computer and could be replaced back to the machine. There are a few instances when this cannot happen, which may be from your tech's control. But simply asking this can help keep your data safe.

Are they registered with BEAR (Board of Electronic and Appliance Repair)?

To California only - however, each state has their very own certification program, so check together with your state to verify this is in place. This kind of program monitors each business to make sure they are legitimate businesses. A good shop may have this certificate on display and will readily show it for their requesting customers.

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Ask if NORTON or McAfee are great antivirus programs for the home user...

When the repair technician answers with a resounding yes, pack your machine up and head for the hills. Norton and McAfee make excellent corporate anti-virus programs, but you will find loads of other virus programs (most for free) that are available for downloading that are much more effective and detailed compared to the residential versions. Bear in mind - no antivirus program is ideal. Most infections come in through the user allowing a course to download something onto their computer and providing them with permission. Things such as free toolbars along with other items is often cloaked devices to send and receive your activity. Always browse the small print before downloading anything and check with a search provider like Google before completely installing to ascertain if it's a scam.

It is possible to warranty with your service?

A lot of the time, the answer won't be any. Simply because you can't warrant virus removals when the computer is attached to the internet and the user interfaces with possible infectious attacks. The few times there are warranties, it will likely be with hardware and not virus removals.

Are you going to notify me before you decide to do anything whatsoever to my PC which will cost more than the original estimate you gave me?

Some bad shops will try to do whenever possible to a computer without advising the client and ending up handing the customer a big bill they did not expect. A responsible repair center will give you a quote, and once your machine requires more work than the estimate provided, they'll contact you for the permission to do further work. Sometimes a problem that was unseen during the time of the estimate can arise once the estimated issue is fixed. This can be a normal thing, however, beware of a computer shop that does not communicate with you concerning the fixing of something extra without your permission.

As with every businesses, some repairs can be costly and may require more work than originally estimated because some issues cannot be seen until a part is repaired or replaced. For instance: A screen might be cracked which must be replaced. The screen gets replaced but then it is found out that the chipset is not working. This is no fault from the tech that originally gave an estimate and you're simply still accountable for the original laptop screen replacement costs- however, if the business doesn't phone you and get your permission to repair the chipset prior to doing so - they are most likely not someone you should deal with.